TV777 Privacy Policy

1. About This Policy

TV777 ("we," "us," "our") operates the online gaming platform accessible at tv777.vu. This Privacy Policy describes how we handle personal data collected from players and visitors based in the Philippines.

This policy should be read together with our Terms and Conditions. Where a specific situation is covered in both documents, the Terms and Conditions take precedence on matters of account conduct and gaming rules, while this policy governs data handling.

2. Data We Collect

We collect different types of information depending on how you interact with TV777:

We do not intentionally collect sensitive personal information beyond what is required for identity verification and legal compliance. If you voluntarily provide additional information — for example, when filing a support request — we will treat it with the same level of care.

3. How We Use Your Data

TV777 uses the personal data we collect for the following purposes:

• Account creation and management — to register your account, verify your identity, and keep your profile accurate and up to date.
• Transaction processing — to process PHP deposits and withdrawals through your chosen payment method such as GCash, Maya, or Philippine bank transfer.
• Platform security and fraud prevention — to detect suspicious activity, prevent unauthorised access, and protect both players and the platform from abuse.
• Legal and compliance obligations — to meet requirements related to anti-money laundering, know-your-customer (KYC) rules, and other applicable laws in the Philippines.
• Customer support — to respond to your queries, resolve account issues, and provide assistance through our support channels.
• Service improvement — to understand how players use the platform and make improvements to the gaming experience, interface, and features.
• Responsible gaming — to monitor gaming patterns and support players who may need assistance managing their activity.
• Communications — to send account-related notifications such as transaction confirmations, OTP codes, and security alerts. Marketing messages are only sent where you have given consent.

4. Legal Basis for Processing

TV777 processes personal data on one or more of the following legal grounds:

• Contractual necessity — processing is required to deliver the services you signed up for, including account management, gameplay, and payment handling.
• Legal obligation — certain processing is required to comply with applicable laws, including KYC and anti-money laundering requirements.
• Legitimate interests — we process some data to operate the platform securely, prevent fraud, and improve the overall service, provided these interests are not overridden by your rights.
• Consent — where we rely on consent for a specific purpose (such as marketing communications), you can withdraw that consent at any time by contacting support.

5. Who We Share Data With

TV777 does not sell personal data to any third party. We may share your data with the following categories of recipients only where necessary:

• Payment processors — to facilitate PHP transactions through e-wallets and Philippine banking channels. These providers receive only the minimum data needed to complete your transaction.
• Identity verification providers — third-party KYC services that help us verify government-issued IDs and confirm player eligibility.
• Technology and hosting providers — companies that provide infrastructure, hosting, security monitoring, and platform support services under strict data agreements.
• Regulatory and law enforcement authorities — where we are legally required to disclose information, for example in connection with a financial crime investigation or a court order.
• Professional advisors — lawyers, auditors, and compliance consultants, bound by professional confidentiality obligations, where engagement is necessary.

6. Cookies and Tracking

TV777 uses cookies and similar technologies to operate the platform and improve your experience. Cookies are small text files stored on your device when you visit the website or use the app.

We use the following types of cookies:

• Essential cookies — required for the platform to function. These include session management, login state, and security tokens. You cannot opt out of these without losing core functionality.
• Analytics cookies — help us understand how players navigate the platform, which features are used most, and where errors occur. Data collected is aggregated and not linked to individual identities without consent.
• Preference cookies — remember your settings such as language preferences and display options between sessions.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using TV777, but some features may not work as intended. TV777 does not use cookies to serve third-party advertising.

7. Data Retention

TV777 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

• Active accounts — data is retained for the lifetime of your account plus a period thereafter as required for legal and compliance purposes.
• Closed accounts — following account closure, certain data (including transaction records and KYC documents) may be retained for a legally mandated period to meet financial reporting and anti-money laundering obligations.
• Support communications — records of support interactions are retained for a reasonable period to assist with follow-up queries and dispute resolution.
• Analytics data — anonymised usage data may be retained for longer periods for platform improvement purposes, since it cannot be linked back to an individual.

When data is no longer needed and retention is not required by law, TV777 securely deletes or anonymises that data.

8. Security Measures

TV777 takes the security of your personal data seriously. The platform uses SSL/TLS encryption for all data in transit between your device and our servers. Sensitive stored data — including financial records and ID verification files — is protected using encryption at rest.

Access to personal data within TV777 is restricted to personnel who have a legitimate need to access it as part of their role. All staff with access to player data are trained in data protection practices and bound by confidentiality obligations.

While TV777 applies industry-standard security measures, no online platform can guarantee complete security against all possible threats. We encourage players to use strong, unique passwords and to enable any additional account security features available within the platform.

9. Your Data Rights

As a player based in the Philippines, you have rights over your personal data. TV777 will respond to valid requests within a reasonable timeframe. You may exercise the following rights:

• Right of access — you can request a copy of the personal data TV777 holds about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure — you can ask us to delete your personal data. Note that some data may need to be retained for legal reasons even after a deletion request.
• Right to object — where processing is based on legitimate interests, you can object to that processing if you believe your rights outweigh those interests.
• Right to withdraw consent — where processing is based on your consent (such as marketing communications), you can withdraw that consent at any time.
• Right to data portability — in applicable circumstances, you can request a machine-readable copy of the data you have provided to TV777.

To exercise any of these rights, contact TV777 support at [email protected]. We may need to verify your identity before processing a request to ensure we are responding to the correct account holder.

10. Minors

TV777 is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under 21 years of age. If we discover that an account has been registered by a minor, the account will be suspended immediately and any personal data collected will be deleted in accordance with our retention policy.

If you believe a minor has registered an account on TV777, please notify us at [email protected] so we can take appropriate action promptly.

11. Updates to This Policy

TV777 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements in our data practices. The "Last updated" date at the top of this page will be revised whenever a material change is made.

Where changes are significant, we will make reasonable efforts to notify registered players through the platform or via the contact details on their account. Continued use of TV777 after an updated policy is published constitutes acceptance of the revised terms.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to the TV777 team: